Recent Posts

Don't Just Ready the Storm; Prepare for it NOW

6/20/2022 (Permalink)

In recent years, many different types of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires, and blizzards are natural disasters that can threaten your home, business, and community.  Your local SERVPRO® Franchise Professionals want you and your customers to be aware of the steps to take to help prepare for Mother Nature's worst. 

    There is no better time than the present to review your emergency plan. Emergencies can happen unexpectedly in communities just like ours, to people just like you. Tornado outbreaks, river floods, flash floods, historical earthquakes, and even water main breaks and power outages in U.S. cities affecting millions of people for days at a time. 

    Now is the time to think about the basics, things you will need in advance of an emergency, how you will communicate, what supplies you will need to keep in your home, car, or office. Use the list provided here to build an emergency supply kit to ensure your family is equipped and ready for any disaster type. The more you know about what to do in an emergency, the more confident and secure you will feel in your abilities to manage through a disaster. 

    Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it. Contact your local SERVPRO® Franchise Professionals for more information and tools to help you be "Ready for whatever happens." 


How quickly your company can get back to business after a tornado, fire or flood often depends on today's emergency planning. Th e regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are common-sense measures business owners and managers can take to start getting ready. A commitment to begin planning today will help support your employees, customers, the community, the local economy, and the country. It also protects your business investment

and gives your company a better chance for survival.

Review the following questions to learn if your company is prepared.

Be Informed.

Do you know what kind of emergencies might affect your company? Do you know what you will do in an emergency?

Develop a Business Continuity Plan.

Do you know which staff, procedures, and equipment are necessary to keep operating? Do you have back-up plans for those operations? Do you know what you will do if your building or plant is not accessible? Do you know what you will do if a disaster impacts your suppliers? Are you ready for utility disruptions?

Prepare your Emergency Plan.

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with employees before, during, and after an incident? Do you have copies of buildings and site maps with utilities and emergency routes marked? Are your employees trained for medical emergencies?

Practice the Emergency Plan.

Have you practiced your plan recently? Do you practice and coordinate with other businesses in your building or industrial complex? Have you reviewed your plans in the last 12 months?

Review of Insurance Coverage.

Have you reviewed your insurance coverage recently to see if you're covered in a disaster?

Secure Your Facility and Equipment.

Have you secured all the ways people, products, and supplies get into your building? Have you conducted a room-by-room walk-through to determine what can be strapped down?

Improve Cyber Security.

Do you regularly install patches to your software? Have you installed a firewall on your computer? Do you regularly update your antivirus software? 

Promote Family and Individual Preparedness.

Do you encourage employees to have a personal

emergency supply kit and a family communication plan?

If you answered "No" to any of these questions, visit or call SERVPRO of Spartanburg County at (864)576-2430 and learn how to prepare your business better.

The SERVPRO Water Damage Experience

6/20/2022 (Permalink)


Identify Source

We will check for the source of moisture in your building. The source must be stopped before any restoration or drying of the building can be successful. 

  • Stop the Source
  • Check for contaminated water

Identify Type of Water

We will identify the category and classification of water damage to ensure we restore your property based on industry guidelines. The level of contamination of water will affect the specific restoration process we use. 

  • Clean
  • Grey
  • Black

Survey Extent of Damage & Inspect the Premises

We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. 

  • Survey Damage
  • Complete Safety Inspection

Furniture Moved and Blocked in Place

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet

  • Block Furniture

Emergency Water Extraction

We remove as much excess water as possible from affected areas

  • Remove Excess Water

Carpet Pad

We check whether the carpet pad should be removed to save or protect the subfloor

  • Inspect Carpet Pad
  • Remove Carpet Pad if Needed


Our process may utilize deodorizers as odor treatments or EPA registered disinfectants as antimicrobial treatments 

  • Apply Deodorizer or Disinfectant 

Floor and Wall Inspection

We check the extent of wet flooring, subfloors and walls

  • Inspect Floor
  • Inspect Walls


We examine carpet for damages and remove damaged carpet with guidance from you and the your adjuster 

  • Inspect Carpet
  • Removal Carpet if Needed

Measure Temperature/Humidity for Drying Analysis

We monitor the temperature and humidity levels to make sure conditions are conducive for drying

  • Measure Temperature
  • Measure Humidity


Drying equipment removes moisture and brings the relative humidity level back to normal. We monitor moisture in wet materials until the materials return to acceptable drying goals 

  • Utilize Drying Equipment 
  • Utilize Monitoring Equipment 

Is Your Business Ready for Hurricane Season?

6/20/2022 (Permalink)

Hurricane season is approaching, and you may be wondering “What can my business do to prepare in order to protect our staff and property?” Well, fortunately here in the Upstate we do not experience the high winds the same way our friends on the coast do. But we still get the rain!

Last February you saw us mobilize to help Spartanburg residents affected by tornadoes. We will mobilize just the same to help Upstate businesses. We want to help you keep running! So, to help you before you may need us, here is a list of tips for preparation and reaction to hurricane storms.

  1. "Do we have an emergency plan outlined?" This is something every business should have, regardless of what it is you do. You need to have a plan mapped out for who to call, where emergency exits are located, and how to properly evacuate the building of any persons inside, if applicable. Know the best places to shelter from any possible flying debris, too, in case an evacuation is not possible.
  2. Back up your data. Make sure all your inventory, personnel, financial, and any other pertinent business information is backed up in case your business loses power. Use external hard drives or a recovery services vendor to ensure you have your data ready when you return to business.
  3. Protect your property. Trim trees around your building, clear the surrounding drainage facilities, clean the gutters attached to the building, too. Boarding up windows is effective, but not always a necessity in the Upstate.
  4. Operate remotely. If you know the storm is coming, and that it may be a bad one, have your staff work from home (if possible). If your business cannot operate remotely, declare early, do not put the safety of your customers or staff at risk. If you want, have a volunteer or two on-site during the storm to monitor how the structure is affected, make sure they are supplied with the necessary provisions.
  5. Expect the unexpected. You cannot be overprepared in a hurricane or tornado. Stock up on water, have an external battery on hand to charge your cell phone, and follow the above tips.

No one wants to lose their home or business, especially to a natural disaster, so we at SERVPRO Spartanburg County hope these tips help you plan for the worst.

If the worst does occur SERVPRO Spartanburg County is available 24/7. Call us at 864-576-2430!

What to do when Your Commercial Property is Underwater

6/13/2022 (Permalink)

Flooded Warehouse in Spartanburg County We were on site less than two hours after the initial accident and had the next shift up and running as scheduled.

You've just had thousands of gallons of water flood your commercial space, production is down, and everyone is looking at you to get this fixed - NOW.

Lucky for you, you called the #1 restoration company in the Upstate of South Carolina! Here's what you can expect from our team:

  1. Upon arrival, we get to work immediately by extracting all standing water. In large warehouses, this means we pull the squeegies and water claws out.
  2. As our crew is extracting, our Crew Chief starts gathering measurements, moisture readings, and in some cases, starts deploying equipment.
  3. Once all the hard work is done, our Crew Chief and crew make sure to communicate effectively to ensure that everything is documented completely and properly.

Just because your facility is under water, that doesn't mean you have to be as well. Call SERVPRO of Spartanburg County, the Upstate's #1 emergency water response team for all your water damage needs and emergencies.

Understanding Your Mold Coverage

4/13/2022 (Permalink)

Understanding Your Mold Protection

You purchase insurance for your home in Spartanburg, South Carolina to protect it and save yourself the cost of repairing damages. Mold issues can lower property value and even make a home almost impossible to sell. Most homeowner’s policies, however, do not cover the services of mold remediation specialists. Even if your policy does offer some type of mold coverage, there is usually a pretty low cap to the amount of your potential payout. Since fungus growth can often be prevented, its presence tends to be seen as more the fault of the homeowner than as a circumstance beyond one’s control.

Mold Prevention

Even if you have mold insurance or a policy that includes mold remediation, you need to be able to prove that you have done everything to prevent the problem from occurring. You can protect your home from mold simply by following some key prevention tips:

  • Check indoor water sources for leaks frequently.
  • Fix problems you find immediately.
  • Lower the humidity of your home.
  • Watch for condensation or standing water.
  • Ventilate bathrooms, laundry rooms and attics appropriately.

Guarding against excess water can inhibit fungus growth and thereby decrease the need for an insurance policy that covers it. Prevention is the best way to protect your home in Spartanburg from damage caused by mold.

Mold Coverage

An extensive mold problem can appear quickly, but there are usually extenuating circumstances that lead up to it, making it difficult to get insurance to cover the cost of remediation. Any problem that could have been foreseen or halted at its early stages is less likely to warrant an adjuster’s approval. If you believe that your mold issue is an exception, it is a good idea to enlist mold remediation technicians to back up your reasoning when the adjuster arrives.

No one likes to see fungus growth in their homes, nor does one like the bad news that it probably won’t be something their insurance covers. With proper prevention techniques or the expert opinion of a certified technician, you may be able to avoid the high out-of-pocket cost of mold remediation.

Why SERVPRO Uses the Latest and Best Technology

3/2/2022 (Permalink)

SERVPRO of Spartanburg has the technology to get the job done!  
The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Spartanburg professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from the ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Antimicrobial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

For more information on the services we provide at SERVPRO of Spartanburg, call us at (864)576-2430.

4 Ways to Limit to Storm Damage

2/10/2022 (Permalink)

Storm Tips

There are several ways to limit the amount of damage a storm can do to your home at every stage. The first two tips assume that a storm is not imminent. The last two tips are for when a severe system is heading your way and has passed over. Taken together, these four storm tips can help you prevent and mitigate storm damage.

1. Trim Trees

The most important damage prevention tip is to trim trees. Precipitation adds extra weight and high winds can tear off heavy branches. Prune overhanging or dead branches on a regular basis.

2. Clear the Drainage System

Downspouts and gutters should collect water from your roof and carry it down and away from the foundation of your home. If the drainage system is blocked, water may collect and work its way under shingles to cause leaks. Water pouring straight down may lead to a flooded basement.

3. Protect Windows With Boards or Shutters

The best storm tip for when a severe storm is on the way is to cover windows with boards or shutters. If you live in a region with frequent storms, invest in storm shutters.

4. Cover Roof Leaks or Broken Windows

If a storm damages your home, take steps toward mitigation while you wait for roofers or restoration experts to arrive. Cover roof leaks with boards or tarps after the storm passes over. Make sure that water will not work its way under the covering. If you did not board up or shutter windows and they get broken, you can use the same materials to keep debris out of your home.

These four storm tips are intended to help you plan ahead for a storm and take measures to mitigate any damage that occurs. If your home in Spartanburg has sustained storm damage, schedule a consultation with a damage restoration service.

How To Address Kitchen Sink Leaks

2/10/2022 (Permalink)

What To Do If Your Kitchen Sink Is Leaking

It’s not uncommon for a homeowner in Spartanburg to contend with flooding issues or other water problems. One of the most likely places to find leaks is under the kitchen sink. These issues can develop over time and slowly occur without your immediate detection. They may also start suddenly due to a burst pipe or plumbing malfunction. If you can effectively respond to these situations, you can avoid disasters and costly cleanup.

Crucial Steps To Take

Once you realize you’ve got water in your home, you need to act appropriately and swiftly so you can minimize damage and remedy the problem. Here are your initial steps when you find a leak under your kitchen sink:

  • Find the exact source of the problem
  • Shut off the water flow to the sink.
  • Call a professional plumber

Find the source

The faster you can determine where the leak originates, the better chance you have of avoiding major flooding. When it comes to leaks in the kitchen sink, there are a few usual suspects. The problem could reside at the valve or supply line, which will be under the sink near or against the wall. If the leak isn’t come from there, it could be a problem with the drain or with the faucet base.

Shut Off the Water

Once you’re confident you know where the leak is coming from, you need to turn off the water so you can put an end to the leaking. It should be simple enough to turn the shutoff knob, but if for some reason it won’t turn easily, you can shut off the main water line to your home.

Call a Pro

Luckily, if severe flooding requires total kitchen repair, you can call a licensed restoration crew to help. Before it gets to this point, you can avoid severe problems and contact a plumber to help you put an end to the leak and get your sink in proper working order once more.

Kitchen sink leaks are annoying, but they’re usually easy to address. Follow these steps and enlist the expertise of plumber, and you shouldn’t have to worry about flooding in your kitchen.

Are Home Mold Testing Kits Accurate?

2/10/2022 (Permalink)

Homeowners may consider using home mold testing kits due to the comparatively low cost of these tests relative to professional testing and analysis. There are several reasons why expert testing is more accurate and useful. Learn more about the shortcomings of DIY mold tests and why it is worth it to seek the services of a certified environmental hygienist or full-service mold restoration company in Spartanburg.

False Positives

Home mold tests vary insensitivity. Many tests are prone to return positive results for several reasons:

  • Mold spores are everywhere
  • Some kits are not properly calibrated
  • Results may be ambiguous

A home mold testing kit may react to the presence of spores without factoring in whether microbial volatile organic compounds are present. These off-gases are released during the active growth cycle of fungi and indicate that mold is actively growing.

Inaccurate Species Identification

Most home mold tests are not precise enough to identify the species of mold. It is not possible to make a positive identification based on color. Black mold or Stachybotrys is actually dark green early in the growth cycle. As there are more than 100,000 known species of mold, lab testing is necessary to obtain an accurate identification.

No Expert Opinions

Environmental hygienists and mold specialists can offer informed opinions throughout the professional testing and remediation process. Insight into the following factors may be helpful:

  • The location of mold growth
  • Potential causes
  • Whether a species of mold is toxigenic

All of these factors will impact the type of cleaning methods and equipment necessary to remediate mold damage. Remediation may be more affordable and successful if expert knowledge is available.

A home mold kit may be affordable in Spartanburg, but it is unlikely to be as accurate as professional testing. Homeowners should put the money they might spend on attempts at DIY mold tests toward expert mold testing and remediation that can fix the problem “Like it never even happened.”

Knowledge is Power When it Relates to Fire Prevention...

12/17/2021 (Permalink)

Here are a few common causes to look out for: 

  • Cooking
    • 48% of all fires are caused by cooking.
    • Remember to turn off source of heat.
    • Have a fire extinguisher on hand.
  • Heating
    • Do not put anything close to the heater.
    • Follow guidelines on how the heater can run.
  • Electrical Fires
    • Make sure fireplaces and lighting are up to code and are safe.
    • Ensure alarms are replaced
  • Smoking
    • Never lay cigarettes, cigars, etc., down and forget about them.
    • Smoke outside to avoid any potential fires related to dropping or forgetting about the item.
  • Candles
    • Never leave a candle unattended.
    • All materials should remain 12 inches away from all candles.

These are just some tips in order to prevent fires. SERVPRO of Spartanburg County keep your safety a priority and we hope you and family values that as well. Other things to have in place is a route for you and your family if there ever was a fire. Also, everyone in your family should know the route and plan in place. IF there is a fire in your home, call SERVPRO of Spartanburg County.